Legal
Refund policy
Last updated 9 October 2026
Trial, renewal and cancellation
14 days free. Stripe saves your card at signup. Unless you cancel before the trial ends, Stripe automatically charges the selected subscription price when the trial ends, then every month or year according to your plan.
Subscription prices are in US dollars (USD). The selected amount, billing interval and any applicable tax are shown in Stripe before you confirm. Advertising spend is separate and paid directly to the ad platforms.
Cancel renewal in your dashboard under Manage billing, or ask Aisha to “cancel my subscription” on WhatsApp. Check the Stripe portal or Aisha’s Stripe-confirmed cancellation reply. Cancellation keeps access until the end of the current trial or paid period and stops the next renewal; it does not itself refund a payment.
If you are not satisfied, request a refund at hello@easyads.now within 30 days of your first subscription payment for a full refund of that payment. The guarantee starts on the payment date, not the trial start date. It excludes advertising spend. See the Refund policy for annual-plan terms and processing times.
30-day money-back guarantee
If you are not satisfied with easyads.now, tell us within 30 days of your first payment and we refund the full subscription fee — no questions asked. Write to hello@easyads.now from the email address on your account and we process the refund within 10 business days.
The guarantee applies to your first payment only. If you continue past 30 days, later payments are covered by the cancellation terms in our Terms of service, not by this guarantee.
Free trial
14 days free. Stripe saves your card at signup. Unless you cancel before the trial ends, Stripe automatically charges the selected subscription price when the trial ends, then every month or year according to your plan.
Cancel before your trial ends to avoid the first subscription payment. If the trial converts to a paid subscription, the 30-day guarantee above applies from the date of your first payment, not from the trial start date.
What is refundable
The easyads.now subscription fee is refundable under this policy: monthly and annual plans, including the founding price of $99 and the standard price of $199 or $1,990.
Your advertising spend is not charged by us and is not refundable by us. You pay the ad platforms (Meta, Google, TikTok) directly for media. Any refund of ad spend must be claimed from the platform that charged it.
How to request a refund
Write to hello@easyads.now with the subject "Refund request" and include the email address on your account. We confirm receipt within 2 business days and process the refund to your original payment method within 10 business days.
If you paid by card, the refund appears on your statement within 5–10 business days after we process it, depending on your bank.
Annual plans
If you purchased an annual plan ($1,990 USD) and request a refund within 30 days of your first payment, we refund the full amount. After those 30 days but before the year ends, you may request a refund of the unused remaining full months, calculated as the annual fee multiplied by those months divided by 12. Cancelling renewal alone does not request this refund.
For example: if you cancel an annual plan after 4 months, you have 8 months unused. We refund 8/12 of the annual fee.
Cancellations vs refunds
Cancelling stops future charges but does not refund the current period. If you cancel mid-month on a monthly plan, you keep access until the end of that month and are not charged again.
Cancel renewal in your dashboard under Manage billing, or ask Aisha to “cancel my subscription” on WhatsApp. Check the Stripe portal or Aisha’s Stripe-confirmed cancellation reply. Cancellation keeps access until the end of the current trial or paid period and stops the next renewal; it does not itself refund a payment.
Contact
For any refund question, write to hello@easyads.now. We respond within 2 business days.
Questions? Write to hello@easyads.now.